The Challenge
Child support payment processes have changed significantly over the last 40 years, requiring significant collaboration on case management, family-centered strategies, and geographic transience. Meeting demands for flexibility, collaboration, mobility, and easy access to data is challenging with aging technology and systems inhibiting productivity. To keep up with the demand, Speridian developed ENFORCE to transform child support case management to decrease costs and increase collaboration throughout the entire process.
Our Solution
ENFORCE, or Enterprise Network and Family Online Resource for Child Support Enforcement, supports all core business functions throughout the child support payment process. Regardless of the complexity of your business processes, ENFORCE can be tweaked to support different practice methodologies for a complete solution based on your needs. Other features include:
- Advanced Reporting and Data Analytics
- Foundational Platform
- Self-Service and Mobility
- Flexible Hosting and Delivery Models
Advanced Reporting and Data Analytics
- Configurable dashboards built by the user for a comprehensive overview based on need
- Advanced data analytics for improved decision making
Foundational Platform
- Commercial Off-the-Shelf integration capabilities
- Service Oriented Architecture for easy implementation
- Ability to expand to support other programs for a single source of truth
Self-Service and Mobility
Easily conduct routine business from the web portal or via a mobile device for the following:
- Apply for new child support services
- Calculate an estimate of child support
- Report changes such as new address, job or bank account
- View account balance and recent transactions
- Make payments
- Review notices, appointment times, payment status and balances
- Locate the nearest child support office for additional assistance
Flexible Hosting and Delivery Models
- Traditional On-premise
- Cloud
- Hybrid
- Software as a Service (SaaS)
ENFORCE Benefits
Lower Total Cost of Ownership
Also ensures reliability, manageability and upgradeability
Extensible to other groups
Increase collaboration between your resources and other Health and Human Services Programs
Flexibility
Supports differences in county-specific and other rules-based processes
Service Oriented Architecture
Pre-built, industrialized solution frameworks that are secure and highly repeatable
Open Standards
Easily integrate with other systems with our open standards technology stack
COTS-based Core
Built to tie in with commercial off-the-shelf systems for easy implementation
Get Started.
Together, we can help your business grow with our industry leading technology solutions and services.
